Consulting
Clients work with Six Seconds to get to the heart of people challenges…
- Accelerate change
- Build effective people-leaders
- Develop the climate for a thriving workforce
- Increase customer loyalty
Six Seconds solutions blend consulting, training, and metrics, all leveraging the power of emotional intelligence to improve performance. Here are a few examples:
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Accelerating organizational change by equipping managers with tools for bringing people on board with the strategy. |
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Increasing sales by fostering a context for exceptional customer care through strategic development and train-the-trainer programs to build internal capacity.
“One of the best training programs I have ever attended, you inspired me to pursue EQ further.” Daurd de Silva, Director Employee Development, Rotana |
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Assisting senior leadership to create a shared vision of the “people side” of strategic performance. |
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Unlocking discretionary effort and collaboration, FedEx Express has integrated EQ and the SEI assessment into core leadership programs.
“We use Six Seconds approach to build transformational learning so our leaders are even more effective at strengthening relationships with employees and customers.” - Jimmy Daniel, Senior Management Education Facilitator, FedEx Express |
see the HSBC Case Study |
Supporting technically and financially saavy team members to excel at the people-side, Six Seconds provides customized programs, trainer-training, and support to infuse these skills throughout the banks.
“A best-in-class process to bring EQ concepts to life.” – Cynthia Ng, SVP Learning and Development |
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Strengthening leaders’ capacity to influence and engage a diverse workforce, Six Seconds works with Almarai — one of the world’s largest dairies — to equip leaders with more insight and skills with people.
“One of the best training courses I ever attended.” -Saeed Albishi, Div HR Manager, Almarai |
see the CIBA case study |
Optimizing Manufacturing Reengineering with CIBA Specialty Chemicals — through consulting, training, and tools, Six Seconds helped CIBA increase productivity by 18% while simultaneously reducing complaints by 73% in the midst of massive reorganization.
“One plus one makes three: that’s the power to add EQ in big organizational change!” — Luigi Boaretto, Site Manager, CIBA Italy |
see the Sheraton case study |
Accelerating change with Sheraton; blending consulting, training, and people-metrics, this process supported the hotel to increase marketshare by 24% while reducing staff turnover and increasing customer satisfaction significantly.
“The process helped uncover the underlying issues which hindered our performance. In many cases we were unaware of these issues, and each session with Six Seconds helped us move toward resolution and boost the positive momentum. While it’s not a totally causal relationship, I think it is more than coincidental that our actual market share was 119.8% of our fair share in the last quarter.” – Grant Bannen, GM, Sheraton Studio City |
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Improving staff leadership, communication, and teamwork to support the National University of Singapore to grow as a world-class institution. |
